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Location: Lagos
Posted on: 2 July 2026
Employment Type: Full Time
Salary Range: 0 - 0 (Naira)
Deadline: 2 September 2026
Union Bank of Nigeria ("UBN") was established in 1917 and is one of Nigeria’s long-standing and most respected financial institutions, offering a portfolio of banking services to individuals, SMEs, commercial and corporate clients. With a robust geographical network comprising more than 300 service centres and over 950+ ATMs spread across Nigeria, we have remained committed to helping individuals, families and businesses grow for nearly a century.
We are recruiting to fill the position below:
Job Title: Team Member, Workflow Automation
Location: Lagos
Job Type: Full time
Requirements
Application Closing Date
Not Specified.
Interested and qualified candidates should apply through: Click here to apply
Learn practical strategies to prepare confidently for your Team Member, Workflow Automation interview, improve communication skills, and increase your chances of getting hired by 99%.
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The Nigerian banking sector is rapidly evolving into a highly digital, process-driven, and automation-focused environment. Banks today handle millions of daily transactions, customer requests, internal approvals, compliance checks, loan processing, account services, and operational workflows across multiple digital platforms.
To manage this complexity efficiently, banks rely heavily on workflow automation systems—technologies that streamline business processes, reduce manual intervention, improve accuracy, and accelerate service delivery.
A Team Member, Workflow Automation plays a critical role in designing, supporting, monitoring, and optimizing these automated workflows to ensure that banking operations run smoothly, efficiently, and in compliance with regulatory standards.
If you are preparing for an interview for this role, this guide will help you understand the job in depth, build strong technical knowledge, and confidently handle both technical and behavioral interview questions.
A Team Member, Workflow Automation supports the design, implementation, and maintenance of automated business processes that run across banking systems.
Your responsibilities typically include:
You act as a bridge between business operations and technology systems.
Banks deal with high-volume, repetitive, and time-sensitive processes such as:
Without automation, these processes would be slow, error-prone, and inefficient.
Workflow automation helps banks:
Typical responsibilities include:
You should understand:
You must be able to:
You will work with:
Clear communication is essential for translating business needs into technical workflows.
Even small workflow errors can disrupt critical banking processes such as loan approvals or customer onboarding.
Typical qualifications include:
Relevant certifications:
Workflow automation is the use of technology to execute business processes automatically based on predefined rules.
Key components:
BPM focuses on designing and optimizing workflows.
Stages:
Common banking workflows include:
Common tools include:
You should understand:
Workflow automation depends heavily on integration.
Key concepts:
Workflows often interact with databases.
Review:
Basic coding skills help automate tasks:
Examples:
Common workflow issues include:
Process:
Monitor:
Tools:
Key security principles:
Important regulators:
Compliance ensures:
You must ensure:
Workflow automation aims to improve efficiency through:
RPA uses bots to automate repetitive tasks.
Use cases:
Workflow automation is a core part of digital transformation, enabling:
Key ITIL processes:
Explain it as the use of technology to execute business processes automatically based on predefined rules and triggers.
Explain it as a standard for modeling business processes visually.
Explain robotic process automation as software bots that perform repetitive human tasks.
Response:
Response:
Response:
Use STAR method:
Examples:
"I have a strong interest in process automation and understand how workflow systems improve efficiency and accuracy in banking operations. I am skilled in analyzing business processes, identifying inefficiencies, and supporting automation solutions using modern tools and technologies. I understand the importance of reliability, compliance, and security in banking workflows. I am detail-oriented, analytical, and eager to contribute to improving operational efficiency through automation. I am confident I can add value to your workflow automation team."
Ensure you understand:
The Team Member, Workflow Automation role is essential in modern Nigerian banking operations. It drives efficiency, reduces manual processes, improves customer experience, and supports digital transformation.
To succeed in your interview, demonstrate strong analytical thinking, understanding of business processes, familiarity with automation tools, and awareness of banking operations and compliance requirements.
With proper preparation and confidence, you can position yourself as a strong candidate ready to support automation and digital transformation in the banking sector.
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