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Location: Lagos
Posted on: 2 July 2026
Employment Type: Full Time
Salary Range: 0 - 0 (Naira)
Deadline: 2 September 2026
Union Bank of Nigeria ("UBN") was established in 1917 and is one of Nigeria’s long-standing and most respected financial institutions, offering a portfolio of banking services to individuals, SMEs, commercial and corporate clients. With a robust geographical network comprising more than 300 service centres and over 950+ ATMs spread across Nigeria, we have remained committed to helping individuals, families and businesses grow for nearly a century.
We are recruiting to fill the position below:
Job Title: Scrum Master
Location: Lagos
Job Type: Full time
Requirements
Application Closing Date
Not Specified.
Interested and qualified candidates should apply through: Click here to apply
Learn practical strategies to prepare confidently for your Scrum Master interview, improve communication skills, and increase your chances of getting hired by 99%.
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The Nigerian banking sector is experiencing rapid digital transformation, driven by increasing customer expectations, regulatory requirements, financial technology (FinTech) innovation, and the demand for faster delivery of digital banking services. Banks are continuously developing and enhancing mobile banking applications, internet banking platforms, payment gateways, loan management systems, customer relationship management (CRM) platforms, cybersecurity solutions, and enterprise applications.
To successfully deliver these complex technology projects, many banks have adopted Agile methodologies, with Scrum being one of the most widely used frameworks. At the center of every successful Scrum team is the Scrum Master—a servant leader who facilitates Agile practices, removes impediments, coaches teams, and ensures continuous improvement.
Unlike a traditional Project Manager, a Scrum Master does not command or control the team. Instead, the Scrum Master enables collaboration, fosters self-organization, and helps teams consistently deliver high-quality products while adapting to changing business needs.
If you have been invited for an interview for the position of Scrum Master in a Nigerian bank, this comprehensive guide will prepare you for every aspect of the interview, including Agile principles, Scrum practices, leadership, stakeholder management, banking technology, and behavioral questions.
A Scrum Master is responsible for ensuring that Agile principles and Scrum practices are effectively implemented within a development team.
The Scrum Master serves as:
Rather than managing people directly, the Scrum Master enables teams to become more productive and self-organized.
Modern banks deliver software continuously.
Examples include:
Agile allows banks to:
A Scrum Master typically:
Strong understanding of:
A Scrum Master works with:
You should be able to:
Typical qualifications include:
Professional certifications include:
Study the Agile Manifesto:
Understand how they apply to banking software development.
Scrum consists of:
Its goal is to deliver value incrementally through short development cycles.
Interviewers often ask about Scrum values:
Explain how these values build trust and improve collaboration.
Responsible for maximizing product value and managing the Product Backlog.
Facilitates Scrum and removes impediments.
Build and deliver product increments.
Know every Scrum event thoroughly.
A fixed-length iteration, typically one to four weeks.
The team decides:
A short daily meeting to inspect progress and plan the next 24 hours.
The team demonstrates completed work and gathers stakeholder feedback.
The team reflects on the sprint and identifies opportunities for improvement.
Understand:
Know how each artifact contributes to transparency and delivery.
The Product Backlog should be:
The Scrum Master supports the Product Owner in maintaining a healthy backlog.
During Sprint Planning:
The team:
Purpose:
The Scrum Master ensures the meeting remains focused and time-boxed but should avoid turning it into a status meeting.
Objectives:
A successful retrospective focuses on:
The Scrum Master fosters an environment of openness and psychological safety.
The Definition of Done ensures consistent quality.
Typical criteria include:
Understand the format:
As a customer,
I want to transfer funds instantly,
So that I can make payments conveniently.
Know how acceptance criteria define when a story is complete.
Common estimation methods include:
Be prepared to explain why relative estimation is preferred over estimating in hours.
Common metrics include:
Avoid using metrics to compare teams; instead, use them to identify improvement opportunities.
An effective Scrum Master helps teams:
Examples include:
The Scrum Master removes or escalates impediments promptly.
Common team conflicts:
Effective approaches include:
Stakeholders may include:
Effective stakeholder management requires transparency, regular communication, and realistic expectations.
Large banks often use scaling frameworks such as:
Understanding these frameworks is beneficial, particularly for enterprise-scale Agile environments.
Scrum Masters should understand DevOps concepts, including:
These practices help teams deliver software more frequently and reliably.
Unique banking considerations include:
A Scrum Master must balance agility with governance and control.
Be familiar with regulations from:
Agile delivery must align with these compliance obligations.
Examples include:
Scrum uses fixed-length sprints with defined roles and ceremonies, while Kanban emphasizes continuous flow, work-in-progress limits, and ongoing delivery without fixed iterations.
Velocity measures the amount of work a Scrum team completes during a sprint, typically expressed in story points. It is useful for forecasting but should not be treated as a productivity target.
A Sprint Goal is a concise objective that provides focus and direction for the work completed during a sprint.
Your response should include:
Explain that you would:
A strong response includes:
Prepare examples using the STAR Method:
Typical questions include:
Strong questions include:
"I believe I am well suited for this role because I combine a strong understanding of Scrum principles with practical leadership, facilitation, and problem-solving skills. I enjoy helping teams become more collaborative, self-organized, and continuously improving. I understand that banking technology requires not only speed but also reliability, security, and regulatory compliance. My focus is on enabling teams to deliver high-quality software while maintaining transparency, removing impediments, and fostering a culture of continuous improvement. I am confident that I can help your engineering teams deliver value consistently while supporting the organization's digital transformation goals."
To improve your chances of success:
Before your interview, ensure you are confident in discussing:
The Scrum Master role in the Nigerian banking sector is far more than facilitating meetings. It is a leadership position that enables engineering teams to deliver secure, reliable, and high-quality banking solutions in a fast-changing and highly regulated environment.
To succeed in your interview, demonstrate a solid understanding of Agile principles, Scrum practices, servant leadership, and team coaching. Show that you can remove obstacles, foster collaboration, balance agility with regulatory compliance, and guide teams toward continuous improvement. Employers also value candidates who understand the realities of enterprise software delivery, DevOps practices, and the unique operational demands of financial institutions.
With thorough preparation, practical examples, and a clear understanding of both Agile and banking operations, you can confidently position yourself as a capable Scrum Master ready to lead high-performing teams and contribute to the continued digital transformation of Nigeria's banking industry.
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