Locations: Northwest and Northeast, Nigeria

Employment Type: Full-time

Job Summary

• The Human Resources Officer will be assisting the HR Manager in recruitment, employee relations management, staff benefits administration, staff compensation, staff performance management, and training.
• The ideal candidate should be someone with at least 3 years experience in Human Resources, very diligent, detailed, and process oriented with some understanding of legal and logistics processes.
• The candidate should be residing in North West Nigeria. Excellent communication skills, a learning mindset, and ability to adapt quickly managing HR systems are essential to succeed in this role.

Job Responsibilities and Tasks

Recruitment (30%):

• Assist in FOs selection and in-person interviews at the LGAs level.
• Take the lead to manage in-person interviews of shortlisted FOs candidates through local New Incentives team members.
• Escalate any gaps, challenges, or noncompliance to the HR Manager for immediate follow-up.
• Liaise with the SR unit and community leaders to ensure locals are recruited.
• Promote job ads on social media and do outreaches on platforms like LinkedIn and your network to identify candidates.
• Assist the HR Manager in sending invitations, following up with candidates through phone calls, scheduling interviews, and conducting reference and background checks.
• Send feedback for the concluded recruitment exercise.
• Prepare the recruitment Gsheet during and after the process.

Onboarding, Benefits and Compensation Management (40%):

• Follow up with the new employees to ensure pension and NHF registration are done, and numbers are generated.
• Follow up with the new office account opening during onboarding.
• Liaise with PFAs, NHF, NSITF, and tax offices to follow up on remittances.
• Physical Training sessions for new hires in the state.

Administration (30%):

• Ensure employee information is up to date.
• Review employee leave applications on Zoho and ensure the proper documents are uploaded.
• Any other duty that the HR Manager or console may assign.

Education and Work Experience Requirements

• BSc or BA in Business Administration, Social Sciences or its recognized equivalent
• At least 2 – 5 years in a Human Resources general function.
• 1 – 2 years prior experience working for a non-profit, charitable organization, NGO or (I)NGO is a plus
• Priority will be given to candidates residing in the states where the position is advertised.

Skills and Competencies Requirement:

• Preferably a candidate already based in the target locations.
• Detail-oriented and diligent professional
• Process-oriented with some understanding of legal and logistics processes
• Good networks and contacts in North West Nigeria and ability to leverage for recruitment
• Good organizational skills, effective time management, ability to meet deadlines, multi-task, and prioritize tasks
• Sound cultural awareness and ability to work in multicultural and multiethnic environments
• Proven managerial and/or leadership skills
• Ability to deliver high-quality work in short periods and to work under pressure.
• Critical thinker and possess a problem-solving attitude
• Passion to help others and reduce infant mortality
• Very good communication and writing skills, English, Hausa and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in MS Word, MS Excel, MS PowerPoint, internet browsers, smartphones, and ICT in general. The candidate should be willing to use Google Docs, Google Sheets, and Google Slides.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure.

Language Requirement:

• Proficiency in English Language (conversation, reading and writing) is required
• Knowledge of Hausa, Nupe and/or other commonly spoken Languages in target locations (conversation and reading) is an advantage.

Application Closing Date

21st May, 2026.